> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dentolize.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Adding and managing leads

> Add leads, move them through the stages on the board, add notes, and convert them to patients.

<iframe src="https://drive.google.com/file/d/1t-J5-XVeOvaGivqnGPZQ9jyrKAeLgtoo/preview" className="w-full aspect-video rounded-xl" allow="autoplay" allowFullScreen />

## 📋 Open the leads

Open **CRM → Leads**. You see your journeys; click one to open its **board**. **All Leads** opens the leads table.

<img src="https://mintcdn.com/dentolize/KruD5iIWL7j-H9K_/images/en/crm/board.webp?fit=max&auto=format&n=KruD5iIWL7j-H9K_&q=85&s=ff25b276286890c56d61038344a0c8e5" alt="Journey board" className="mx-auto rounded-lg" style={{ width:"100%" }} width="2780" height="1700" data-path="images/en/crm/board.webp" />

Each column is a stage, with its number of leads and total deal size. Each card shows the name, phone, assigned user, deal size and score. A red clock means the lead is overdue.

## ➕ Add a lead

Click **+** on a stage column, or **New Item** in the table. Fill in the **First Name**, **Phone Number** (required), **Branch** and **Stage**, and any of: **Assigned To** (leave empty to assign automatically), **Deal Size**, **Score**, **Due Date**, tags, referral source ("How Did You Hear About Us?") and details. Click **Create**.

<Note>
  If the phone number already exists, a **Duplicate Patients** warning appears. It doesn't stop you saving, so check before creating a duplicate.
</Note>

## 🔀 Move a lead

* **Drag** the card to another stage. This works only with the default sort order.
* Or open the card and click **Stage** to choose any stage, in any journey, and optionally reassign it.

Moving to a "lost" stage asks for a **Reject Reason**.

## 💬 Follow up

Click a card to open it:

* **Notes:** write a note and tag colleagues. Adding a note updates the lead's **Last Interaction**.
* **Timeline:** every stage move, who made it and how long the lead stayed.
* **New Message** or **WhatsApp** to contact the lead.
* Edit the **Deal Size**, **Score** and **Due Date** directly.

## ✅ Convert to patient

When the lead books, click **Convert To Patient**. The same file becomes a patient with a file number. If some required patient fields are missing, the patient form opens so you can complete them.

<Tip>
  Converting doesn't move the lead on the board. Move it to your **Converted** stage too, so your reports are accurate.
</Tip>

## 📊 The leads table

**All Leads** shows every lead with filters (stage, journey, assigned user, referral, tags…) and **Group By**. Select leads to **Send Message To Selected**.

<img src="https://mintcdn.com/dentolize/KruD5iIWL7j-H9K_/images/en/crm/leads-table.webp?fit=max&auto=format&n=KruD5iIWL7j-H9K_&q=85&s=768af4832e935890fc55782c633220cc" alt="All leads table" className="mx-auto rounded-lg" style={{ width:"100%" }} width="2780" height="1040" data-path="images/en/crm/leads-table.webp" />
