> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dentolize.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I delete or cancel an invoice?

> Invoices can't be deleted any more: cancel them with a reason, and invoice the treatments again if needed.

**Short answer:** invoices can't be deleted, only cancelled: open the invoice, click **Edit Invoice**, then **Cancel invoice** and enter the reason.

**1. Open the invoice**

From **Finances → Invoices**, or the patient's **Invoices** tab.

**2. Click Edit Invoice**

Then click **Cancel invoice** at the bottom of the drawer.

**3. Enter the reason**

The **Reason** is required. Click **Cancel invoice** to confirm.

**4. Choose what to do with any money paid**

**Refund it to the patient**, or **Keep it as the patient's balance** for future invoices.

![Cancel invoice button](https://mintcdn.com/dentolize/PkIKq8lZR4NuglNw/images/en/finances/invoice-cancel-button.webp?fit=max\&auto=format\&n=PkIKq8lZR4NuglNw\&q=85\&s=68226b3c6fab5cb1585be5f24c2b9f22)

The treatments become un-invoiced, so you can invoice them again from the chart. Cancelled invoices are hidden from the list unless you choose **Cancelled** in the **Status** filter.

> [!WARNING]
>
> Cancelling **can't be undone**, and balance (top-up) invoices can't be cancelled. In Saudi Arabia, an invoice already reported to ZATCA can only be cancelled when **Allow amending reported invoices** is on.

> [!NOTE]
>
> Older Dentolize versions had **Delete invoice**. It was replaced by **Cancel invoice** so the record and its reason are kept. Old videos or messages that say "delete" now mean cancel.

> [!TIP]
>
> Only need to change something on the invoice? You may not need to cancel it. See [Edit an invoice](https://docs.dentolize.com/en/faq/edit-invoice.md).

**Full guide:** [Invoices](https://docs.dentolize.com/en/finances/invoices.md#cancel-an-invoice)

***

> [card] Still stuck?
>
> Send us a message in **System Chat** inside Dentolize with a screenshot, and tell us which step didn't work. Tip: next time, search this site first. Most answers take less than a minute.


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