> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dentolize.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I send one message to all patients (offers, greetings)?

> Send the same SMS or WhatsApp message to every patient, or to a filtered group, from the + menu or the Patients list.

**Short answer:** click **+** in the top bar → **Send SMS**, choose **All Patients**, write the message and click **Send**.

**1. Open Send SMS**

Click **+** in the top bar, then **Send SMS**.

**2. Choose All Patients**

Choose who to send to: **All Patients**, or a **Price List Group** to reach only one group.

**3. Write the message**

Pick a saved template or type the text. Type **@** to add each patient's details, such as **@PATIENT\_NAME**. Check the **Message Preview**.

**4. Choose the channel and send**

Under **Message Channels**, tick **SMS**, **WhatsApp Bot**, or both, then click **Send**.

> [!TIP]
>
> To reach only some patients, filter the **Patients** list, select them and click **Send Message To Selected**. **Send Message To All** sends to **every** patient matching the current filters, not only the ones on the screen.

> [!WARNING]
>
> A message to all patients uses a lot of your SMS balance, especially in Arabic. By **WhatsApp Bot**, offers and greetings need a **Marketing** template approved by Meta, and new Meta accounts have a daily limit.

**Full guide:** [Sending messages to patients](https://docs.dentolize.com/en/reception/sending-messages.md)

***

> [card] Still stuck?
>
> Send us a message in **System Chat** inside Dentolize with a screenshot, and tell us which step didn't work. Tip: next time, search this site first. Most answers take less than a minute.


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