> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dentolize.com/llms.txt
> Use this file to discover all available pages before exploring further.

# A user can't see or do something. How do I give the permission?

> Permissions come from the user's permission group; tick the missing one in Settings → Permission Groups.

**Short answer:** find the user's **Permission Group**, tick the missing permission in **Settings → Permission Groups**, click **Submit**, and have the user log in again.

**1. Find the user's group**

In **Settings → Users**, open the user and check their **Permission Group**.

**2. Open the group**

Go to **Settings → Permission Groups** and click that group.

**3. Tick the permission**

Use the tabs on the left (**Data**, **Patients**, **Settings**…). **Edit** and **Delete** only work when a **View** box is ticked on the same row.

**4. Check the restricting boxes**

**Hide Operation Prices**, **View Speciality Operations Only** and **Allow only one day in dashboard range date** take things away. Untick them if they hide what the user needs.

**5. Click Submit**

All users in the group are logged out, and get the new permissions when they log in again.

Common cases:

* **Calendar gear missing:** **Settings** tab → **Branches** → **Edit**.
* **Phone numbers hidden:** **Data** tab → **Phone Numbers**.
* **No export button:** **Data** tab → **Download Data**.
* **Can't cancel invoices or delete payments:** see [Allow a user to cancel invoices](https://docs.dentolize.com/en/faq/user-permission-invoices.md).

> [!TIP]
>
> Click **Test** on the groups list to try the system with the group's permissions, then **Reset Permissions** to go back.

> [!WARNING]
>
> A change applies to **everyone** in the group. To change one user only, create a new group with **Copy from Group** and move that user to it.

**Full guide:** [User permissions customization](https://docs.dentolize.com/en/setup-settings/users-permissions-settings.md)

***

> [card] Still stuck?
>
> Send us a message in **System Chat** inside Dentolize with a screenshot, and tell us which step didn't work. Tip: next time, search this site first. Most answers take less than a minute.


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