> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dentolize.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Important Warnings Before Using the WhatsApp Bot

> Starting WhatsApp Bot activation means that you have read and agreed to all the clarifications and warnings from Dentolize and Medicolize. Please read them carefully to avoid any difficulties while using the bot.

<Note>
  Clarification :

  ### The responsibility of **Dentolize** and **Medicolize** in using the WhatsApp Bot is limited to:

  * **Providing the user interface**
  * **Setting up the bot configuration inside Dentolize**
  * **Ensuring bot service stability with Meta’s servers**
</Note>

<Danger>
  Warning :

  ### **Dentolize** and **Medicolize** are **not responsible** for calculating, deducting, or determining costs for paid messages, and we do not receive any fees for this service from Meta.
</Danger>

<Note>
  Clarification :

  ### Dentolize has **no access** to what is deducted or charged from the credit card used in your personal Meta account.
</Note>

<Danger>
  Warning: :

  ### Regarding the WhatsApp Bot number, message pricing plans, usage limits, and restrictions — responsibility lies **directly between your Meta account and Meta**.
</Danger>

<Danger>
  Warning :

  ### The cost of paid message templates may vary depending on the country and type of message (utility or marketing).

  ### Meta may change the pricing plan or message type even after approval.

  ### Monitoring pricing and deducted amounts is your responsibility directly with your Meta account — Dentolize and Medicolize have **no involvement**.
</Danger>

<Warning>
  Note :

  ### If the number you want to use for the WhatsApp Bot is currently active on WhatsApp, you must delete the account to link it.

  ### We strongly recommend using a **new number** if this is your first experience with WhatsApp Bot to avoid number blocking.

  ### In case your number is blocked by Meta, **Dentolize and Medicolize are not responsible** for any issues.
</Warning>

<Warning>
  Note :

  ### Any conversation started by a patient allows you to **open a 24-hour chat window** with the patient, completely free.

  ### You can reply without any restrictions or send message templates.

  ### After the 24-hour window expires, you can only reply if the patient initiates a new conversation to open another 24-hour window.
</Warning>

<Note>
  Clarification :

  ### Sending paid message templates does **not require** an open window or the patient to initiate the conversation.
</Note>

### Next Step: Start WhatsApp Bot Activation