How do I cancel or delete an appointment? - Dentolize & Medicolize University

Short answer: to cancel, click the appointment and choose Canceled; to delete it, click Edit, then Delete and Yes.

Open the appointment

Click the appointment in the Calendar or on the Dashboard.

To cancel: click Canceled

Click the Canceled status at the bottom, enter the Cancellation Reason and click Confirm.

To delete: click Edit, then Delete

Click Edit in the appointment menu, then Delete and Yes.

Repeated appointment?

When you delete, you’re asked whether to delete the other repeated appointments too. Only future ones are deleted; past ones stay.

Use Canceled when the patient calls off the visit, so the reason is saved. Use Delete for an appointment booked by mistake or twice.

If your clinic turned on Force New Appointment With Cancel, canceling opens a new appointment form. The old appointment is canceled when you save the new one.

Full guide: Editing patient appointments

Still stuck?

Send us a message in System Chat inside Dentolize with a screenshot, and tell us which step didn’t work. Tip: next time, search this site first. Most answers take less than a minute.