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Each lab has its own page with everything you do with it: its orders, its price list and what you owe it. To add a lab, see Suppliers and Lab management.

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🧪 A lab’s page

Go to Associates → Labs and click a lab: Lab page
  1. Lab Orders: every order sent to this lab.
  2. Lab Items: the lab’s price list.
  3. Expenses: what the clinic owes the lab, and what’s paid.
  4. New Lab Item.
There are also Files and Communications tabs (the messages sent to the lab).

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🏷️ Lab items (price list)

Click New Lab Item and enter the Item Name (for example, a zirconia crown), its Price and any details. When you choose a lab item in a lab order, its name, lab and price are filled in for you.

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📦 Lab orders

Lab orders are created from the patient’s page or the chart (see Dental Lab Orders). On the Lab Orders tab you can follow them:
  • Mark Received when the work comes back from the lab. The Due Date turns red when an order is late.
  • Mark Delivered when it’s fitted for the patient.
  • Mark All Received / Mark All Delivered at the bottom update all the orders in the list.
When a lab order is created with a price and Add to Expenses ticked (the default), an expense is created for the lab automatically. After that, change the price from the expense, not the order.

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💸 Pay the lab

Open the Expenses tab. Each unpaid expense has an Add Payment button, and Add Bulk Payment at the bottom pays all the unpaid expenses in the list, oldest first. See Expenses.
When a lab order is created, the lab can get a message automatically (from your lab order message template). You can also share the order by QR code or print it.