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Short answer: open the patient, click Edit Patient, then Delete/Archive: a file with no records is deleted, and a file with records is archived.
1

Open the patient file

Search for the patient at the top of the page and open the file you want to remove.
2

Click Edit Patient

On the patient profile, click Edit Patient (or the pencil in the patients list).
3

Click Delete/Archive

If the patient has no records (no appointments, invoices, files…), the file is deleted permanently.
4

Files with records are archived

The patient is hidden and appears only in Logs → Archived Patients, where you can click Enable to bring them back.
No Delete/Archive button? Your permission group needs Delete / Disable / Merge on the Details row of the Patients tab. Ask the clinic owner. See Give a user a missing permission.
Is it a duplicate of a patient who already has appointments or invoices? Merge the two files instead, so nothing is lost. See Merge duplicate patient files.
Full guide: Patients file search and edit

Still stuck?

Send us a message in System Chat inside Dentolize with a screenshot, and tell us which step didn’t work. Tip: next time, search this site first. Most answers take less than a minute.