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Short answer: find the user’s Permission Group, tick the missing permission in Settings → Permission Groups, click Submit, and have the user log in again.
1

Find the user's group

In Settings → Users, open the user and check their Permission Group.
2

Open the group

Go to Settings → Permission Groups and click that group.
3

Tick the permission

Use the tabs on the left (Data, Patients, Settings…). Edit and Delete only work when a View box is ticked on the same row.
4

Check the restricting boxes

Hide Operation Prices, View Speciality Operations Only and Allow only one day in dashboard range date take things away. Untick them if they hide what the user needs.
5

Click Submit

All users in the group are logged out, and get the new permissions when they log in again.
Common cases:
  • Calendar gear missing: Settings tab → Branches → Edit.
  • Phone numbers hidden: Data tab → Phone Numbers.
  • No export button: Data tab → Download Data.
  • Can’t cancel invoices or delete payments: see Allow a user to cancel invoices.
Click Test on the groups list to try the system with the group’s permissions, then Reset Permissions to go back.
A change applies to everyone in the group. To change one user only, create a new group with Copy from Group and move that user to it.
Full guide: User permissions customization

Still stuck?

Send us a message in System Chat inside Dentolize with a screenshot, and tell us which step didn’t work. Tip: next time, search this site first. Most answers take less than a minute.