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Short answer: see your balance in Settings → Clinic → Main (Available Messages); to buy more SMS or use your clinic’s name as the sender, ask the Dentolize team in System Chat.
1

Check your balance

Go to Settings → Clinic → Main. The Available Messages card shows how many messages are left. A red alert appears when fewer than 100 are left.
2

Buy more

Ask the Dentolize team in System Chat. Tell them your clinic name and how many messages you need, and they’ll explain the options and how to pay.
3

Ask for your clinic name as sender

Ask the team in System Chat to register your clinic’s name as the sender. They’ll tell you which documents your country requires. Registration can take some time, depending on your country’s rules.
Available Messages card on Settings, Clinic, Main
When the balance reaches 0, all SMS stop, including scheduled reminders. Refill before you run out. Unused messages carry over when your subscription is renewed.
One SMS holds 153 English or 67 Arabic characters. Longer texts use several messages, so keep Arabic messages short. WhatsApp Bot messages don’t use your SMS balance.
Full guide: SMS

Still stuck?

Send us a message in System Chat inside Dentolize with a screenshot, and tell us which step didn’t work. Tip: next time, search this site first. Most answers take less than a minute.