How do I send one message to all patients (offers, greetings)?

Short answer: click + in the top bar → Send SMS, choose All Patients, write the message and click Send.

Open Send SMS

Click + in the top bar, then Send SMS.

Choose All Patients

Choose who to send to: All Patients, or a Price List Group to reach only one group.

Write the message

Pick a saved template or type the text. Type @ to add each patient’s details, such as @PATIENT_NAME. Check the Message Preview.

Choose the channel and send

Under Message Channels, tick SMS, WhatsApp Bot, or both, then click Send.

To reach only some patients, filter the Patients list, select them and click Send Message To Selected. Send Message To All sends to every patient matching the current filters, not only the ones on the screen.

A message to all patients uses a lot of your SMS balance, especially in Arabic. By WhatsApp Bot, offers and greetings need a Marketing template approved by Meta, and new Meta accounts have a daily limit.

Full guide: Sending messages to patients

Still stuck?

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