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Short answer: you can activate it yourself. Prepare a new number, a Facebook account with a Meta Business account, and your clinic’s website or Facebook page, then link the number from the owner account in Settings → Integrations → WhatsApp Bot → Login with Facebook.
1

Prepare the requirements

A mobile number not linked to any WhatsApp account, on a real phone to receive the code. A Meta Business account you log in to with Facebook (not Instagram). Your clinic’s website or official Facebook page. A payment method only if you want paid messages.
2

Read the warnings

Read Important warnings. Costs and restrictions on the number are between you and Meta.
3

Open the WhatsApp Bot tab

On a computer, log in with the owner account and go to Settings → Integrations → WhatsApp Bot. If it shows Feature Disabled, ask the Dentolize team in System Chat to enable it.
4

Link the number

Click Login with Facebook and follow Meta’s steps: choose your business portfolio, create a WhatsApp Business account, add the bot number and enter the code. When it’s done, the tab shows You Successfully Logged In.
Stuck on the Meta steps? Ask the Dentolize team in System Chat to do the activation with you in an online session. Have the phone with the bot number and your Facebook login ready.
Never click Logout on the WhatsApp Bot tab. It disconnects the number, stops automatic WhatsApp messages and deletes your WhatsApp templates from Dentolize.
Full guide: Steps to activate WhatsApp Bot

Still stuck?

Send us a message in System Chat inside Dentolize with a screenshot, and tell us which step didn’t work. Tip: next time, search this site first. Most answers take less than a minute.