Skip to main content
Go to Logs → Communications: Communications log Each message shows who it was sent to, its content, the Message Channels (SMS or WhatsApp), the SMS Length (how many SMS it used), whether it was Sent or is still Pending, and who sent it.
  • Search by patient or user name, and filter by channel or date.
  • Resend a message that failed.
  • Cancel a pending (scheduled) message before it goes out, for example a reminder for an appointment that was moved.
Messages can also be seen per patient, on the patient’s page. For message balance and settings, see SMS and WhatsApp.