1
Open the invoice
From Finances → Invoices, or the patient’s Invoices tab.
2
No payments yet: click Edit Invoice
You can change everything: treatments, prices, discount, tax, insurance and required to pay. Click Update.
3
Already paid: details only
In Edit Invoice you can still change the assigned users, date, ID, details, pre-authorization, branch and doctor. Click Update.
4
Already paid: change the treatments
On the invoice page, use Add Operations, Remove from Invoice or Edit Discount. If the new total is less than what was paid, you choose to refund the difference or keep it as the patient’s balance.
Adding or removing treatments on an invoice needs the Edit Invoiced Operations permission and Invoices → Edit. Every change is recorded in the invoice’s User Actions tab.
Still stuck?
Send us a message in System Chat inside Dentolize with a screenshot, and tell us which step didn’t work. Tip: next time, search this site first. Most answers take less than a minute.