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A session is the time the patient spends with the doctor. Starting it marks the appointment In Progress and opens the patient’s chart; ending it marks the appointment Completed.

▶️ Start the session

On the Dashboard, click the Start Session button (▶) next to the patient’s appointment (1). The button is green when it’s the appointment time. 1 Start Session, 2 patient name, 3 appointment menu The patient’s Chart opens, linked to this appointment. You can also start the session from the Start Session button at the top of the chart, or by clicking In Progress in the appointment menu.
Click Checked In when the patient arrives, then Start Session when they go in. This records the patient’s waiting time.

🔗 The active appointment

While an appointment is Checked In or In Progress, it’s the patient’s active appointment. Everything you add during the visit (treatments, invoices, payments, prescriptions, notes, files and X-rays) is linked to it automatically. If the patient has no active appointment, a red message appears at the top of the patient’s pages: Patient has no active appointment! (Checked-In or In-Progress Appointments). You can still work, but new records won’t be linked to a visit. Use Select An Appointment in the chart to link them to another appointment.

🦷 Add the treatments

Add the treatments on the patient’s Chart. See the guide for your specialty below, for example Dental.
The chart’s Doctor is the logged-in doctor or the patient’s assigned doctor, not necessarily the appointment’s doctor. Check it before adding treatments.

⏹️ End the session and issue the invoice

  • Invoice And End Session: in the invoice form, this button creates the invoice and marks the appointment Completed in one step. See Collecting fees.
  • End Session: the button at the top of the chart, or on the Dashboard, marks the appointment Completed.
If materials are set to be used after each appointment, the Usage form opens so you can record them. See Recording inventory usage.

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